Touch Points: How do we identify them and improve them?
Last week we welcomed the ProRemodeler Sales Conference to Philadelphia. There was a host of charismatic speakers focused on a range of topics, but the ones that most resonated with us were those related to the client experience. Many of us are in the service business and constantly strive to perform to the level of […]
Formula One and Remodeling Have a Lot in Common…..
Recently we witnessed the 76th running of Formula One’s most storied race, The Grand Prix of Monaco. Celebrities and dignitaries were present for plenty of champagne and yacht parties. Prince Albert and Princess Charlene were in attendance and looking dapper as always. While the turbocharged, V6 hybrid, Formula 1 cars do not reach their full […]
Avoiding a Renovation Nightmare
The New York Times recently published an article all about renovation nightmares and problems with contractors. It unfortunately painted a negative image on the remodeling process and focused mainly on legal and financial reparations after a project was completed. There is so much more that could have been written stating facts of how to ensure […]
Storm damage? Insurance claims? How do you navigate the process?
There has been no shortage of fallen trees lately and it is certainly keeping the insurance adjusters busy and homeowners stressed out. We work with our clients regularly on insurance claims and it can be a daunting process for the homeowners, most of which have never dealt with such a process before. So how do […]
Harth Builders Selected for National Gypsum’s Purple to Perfect Project
Harth Builders was recently selected by leading drywall manufacturer, National Gypsum, to remodel a bathroom for a very deserving 92 year old veteran. Harth was selected from a number of builders due to their ability to meet an aggressive schedule despite minimal time allotted for project planning. The project, which is taking place in West […]